Refund policy

Return & Refund Policy for Dytto Industries LLC

Effective Date:
August 4, 2026

Thank you for shopping with Dytto Industries. We want you to be satisfied with your purchase while maintaining the highest standards of safety for scuba diving equipment.

Please read our Return & Refund Policy carefully before making a purchase.

Return Eligibility

1. Most new, unused merchandise may be returned within
30 days of the delivery date for a refund, subject to the conditions below.
To qualify for a return, items must:
Be unused and in new, resalable condition.
Be returned in their original packaging with all tags, manuals, accessories, and includedcomponents.
Include proof of purchase or order number.
We reserve the right to inspect all returned merchandise before issuing a refund.

2. Non-Returnable Items
For safety, hygiene, and product integrity, the following items cannot be returned or refunded:
Products that have been used, worn, installed, or submerged in water.
Products that are physically damaged, altered, abused, or modified after delivery.
Products with missing parts or original packaging.
Clearance, closeout, or final sale items (unless required by applicable law).
Gift cards and downloadable digital products.
No returns will be accepted on products that are physically damaged.

3. Return Shipping
Customers are responsible for all return shipping costs.
We recommend using a shipping service that provides tracking and insurance. We are not responsible forreturned packages that are lost or damaged during transit.
Original shipping charges are non-refundable unless required by law or the return is the result of our error.

4. Refunds
After your returned item has been received and inspected, we will notify you of the approval or denial ofyour refund.
If approved:
Refunds will be issued to the original payment method.
Please allow approximately
5–10 business days
for the refund to appear, depending on yourfinancial institution.
Shipping charges and return shipping costs are not refundable unless otherwise required by law.

5. Damaged or Incorrect Orders
If your order arrives damaged during shipping or you receive the wrong item, please contact us within

5 business days
of delivery.
Please include:
Your order number.
Photos of the shipping box.
Photos of the damaged item.
Photos of the shipping label.
We will work with you to resolve the issue as quickly as possible.

6. Manufacturer Warranties
Many scuba products are covered by manufacturer warranties. Warranty claims are subject to themanufacturer's terms and conditions.
Our Return & Refund Policy does not replace or modify any applicable manufacturer warranty.

7. California Consumer Rights
This policy is intended to comply with applicable California consumer protection laws.
Nothing in this policy limits or waives any rights or remedies that consumers may have under California law.

8. Contact Us
If you have questions regarding returns or refunds, please contact our customer service department beforereturning any merchandise.
Please include your order number and a description of your request to help us process your inquirypromptly.
Contact us at dyttoindustries@gmail.com
Thank you.